Installing and Logging in to ProQuest for Word

ProQuest for Word allows RefWorks and Flow users to use one tool for writing papers.  Users can log into either their RefWorks or Flow accounts  

Note:  Do not install ProQuest for Word with Microsoft Word running.  If you have an earlier version of Write-N-Cite (version III) uninstall it before continuing.  Updates to the new ProQuest for Word can be installed over the current version of Write-N-Cite 4.

ProQuest for Word is available for both Mac and Windows (32-bit and 64-bit). PQFW supports OS 10.7 (Lion), 10.8 (Mountain Lion), 10.9 (Mavericks), 10.10 (Yosemite) and Word 2011.  The Windows versions support Windows 7 & Windows 8, and Word 2007, 2010 & 2013 (locally installed versions only).

Software Prerequisites (Windows Users):  

In order to install ProQuest for Word, your computer must have the prerequisite software necessary to run it.  

Windows Users:  please make sure you have a current installation of Java on your computer by visiting Java.

(Note: an update of your Java will request the installation of a third-party toolbar for The user will need to be aware they need to decline the installation of this toolbar to avoid its installation.)

Restart the computer and try installing ProQuest for Word again.

If you are still having trouble, please contact RefWorks Technical Support at

Software Prerequisites (Mac Users):  

Mac Users:  Please make sure to verify Java is installed on your computer as the newest operating systems offered by Apple, OS X 10.9 and OS X 10.10, do not include Java.  To check if your computer has the latest version of Java installed please open the Safari web browser and visit, Note: If you are running OS X 10.9.5 or OS X 10.10 Yosemite, please download Java from Apple's support site directly by visiting,

Downloading ProQuest for Word

1. Select Write-N-Cite from the Tools menu in RefWorks.

2. Click the Download now button for the latest version of Write-N-Cite (version 4.3xx is the ProQuest for Word dual account version)l.

3. Save the .exe or .dmg file to your computer.  

4. Important:  Before leaving the download page please copy your Login Code onto your clipboard, using the instructions on the left hand side of the page.  This will enable you to easily log in to ProQuest for Word for to access your RefWorks account without needing your RefWorks credentials or on campus access.

How do I pick a Windows download option?

If you access the download page from a 32bit computer, you will only see one download option, which will be the version of Write-N-Cite for 32bit Office.  However, if you have a 64bit computer, you will need to select the correct download.

Picking the right download is a matter of knowing whether you have 32bit or 64bit Office.  Either can be installed on a 64bit computer. If you are still unsure, this website can help you find the answer -

After downloading the proper file from the download page…

5.  Make sure that Microsoft Word is not running.

6.  Windows users - confirm that you have all recent Windows and Office updates from Microsoft’s Update tool.

7.  Run the downloaded .exe or .dmg file.  If you are on a multi user system you will need to be an Administrator to install Write-N-Cite.

8.  Follow the steps of the installer.  You may be prompted to install pre-requisites before the Write-N-Cite install begins

9.  When the installer has completed open Microsoft Word.  You will see a new ProQuest tab in your Ribbon.


10. In the Settings area, click Log In.


11. Click on either RefWorks or Flow to display the appropriate login page (the product in grey is what you are logging in to).


For RefWorks, enter RefWorks username and password or obtain a Login Code by navigating in RefWorks to the Tools, Write-N-Cite page.  A unique code is displayed for you and is valid for four hours.  This Login Code replaces the need for your username and password.  If you use your institution's credentials (Athens or Shibboleth) to log in to RefWorks, you MUST copy and use this code to log in to ProQuest for Word.

Note:  You do not need to obtain a new login code every time you use ProQuest for Word.  You only need a new login code if you have logged out of ProQuest for Word.

Once you have logged in, the tab in the Word ribbon will change to say "RefWorks" or "Flow" depending on what you have logged in to and will function like Write-N-Cite and Flow for Word.  Click here for information on how to use Write-N-Cite 4.

The first time you log in to ProQuest for Word, it will automatically “sync” with your RefWorks account.  This may take a few seconds. It is downloading your references, folders and preferred output styles.  Any time you make changes to your RefWorks references you can click Sync my Database in the Extras area and your new and edited references will be included in your account.   

During this period, you can still access all of Word’s functionality, but the ProQuest for Word functions will not become active until syncing has finished.

After installing and logging in, there’s no need to log out when using your personal computer.  Your account will stay tied to the computer across sessions until you choose to log out.