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Administrator Support

RefWorks provides Administrators with online tools, customized training and access to technical support so that they can provide their users with the best experiences for their organization.

Some of the tools we provide to our Administrators are:

  • Administrator Tutorial – demonstrates how to use our Administrator Tool to customize and manage their Organization’s RefWorks subscription
  • Online help – written documentation on using RefWorks and the RefWorks Administrator Tool.
  • Administrator Central – a place to find materials for training, marketing, customizing and managing RefWorks.
  • Administrator Training – in person or via web-conference to suit your schedule and needs.