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  1. What is RefWorks?
  2. Where are my references stored?
  3. I'm working on a group project. Can we share a RefWorks account?
  4. Can more than one person access my account at a time?
  5. How can I import results of searches into RefWorks?
  6. Can I export references directly from online databases to my RefWorks account?
  7. If an import filter does not exist for the database I am using, who should I contact to see if one can be built?
  8. What is Write-N-Cite and what does it do?
  9. I'm a Mac user. Will Write-N-Cite work on my Mac?
  10. Why doesn't Write-N-Cite work on my computer?
  11. I prefer to write my paper off line. Can I print out a list of references with RefIDs and how do I manually insert the citations in the text?
  12. What if my output (journal) style is not available?
  13. How many references can I store in RefWorks? Is there a limit?
  14. How many folders can I create in RefWorks? Is there a limit?
  15. How can I easily find duplicate records in my database and then remove them?
  16. Is there a limit to the data I can put in the notes and abstract fields?
  17. How do I back up my references?
  18. How do I import references from my EndNote database?
  19. Can I move my RefWorks database into another database program?
  20. What happens when I graduate or if I leave my University?
  21. My institution subscribes to RefWorks. What happens to my data if they decide to cancel next year?
  22. How can I find out more about RefWorks?



What is RefWorks?
RefWorks is web-based bibliographic software package that enables you to:
  • Organize your research
  • Include citations while you write your paper
  • Build a bibliography in a variety of formats
  • Import references from many data sources
  • Create bibliographies in different document formats (Word, RTF, HTML, etc.)
Being web-based means no software to download and update, and you can access your personal account from any computer connected to the internet.

RefWorks simplifies the process of documenting sources in your paper by turning this: (sample information about a book in a library catalog)...

Author, etc.: Finkelman, Paul, 1949-

Title: Slavery and the founders : race and liberty in the age of Jefferson / Paul Finkelman.

Edition: 2nd ed.

Publisher: Armonk, N.Y. : M.E. Sharpe,

Date: c2001.

Type of material: Book

Description: xii, 296 p. ; 24 cm.

Notes: Includes bibliographical references (p. 253-265) and index.

Contents: 1. Making a Covenant with Death: Slavery and the Constitutional Convention -- 2. Slavery and the Northwest Ordinance, 1787: A Study in Ambiguity -- 3. Evading of Ordinance: The Persistence of Bondage in Indiana and Illinois -- 4. Implementing the Proslavery Constitution: The Adoption of the Fugitive Slave Law of 1793 -- 5. The Problem of Slavery in the Age of Federalism -- 6. "Treason Against the Hopes of the World": Thomas Jefferson and Slavery -- 7. Thomas Jefferson, Sally Hemings, and Antislavery: Historians and Myths. Library of Congress subject headings: Slavery--Law and legislation--United States--History.

Slavery--United States--History.

ISBN: 0765604388 (alk. paper)

0765604396 (pbk. : alk. paper)
...into this (sample entry from a list of references. APA style) with minimal effort while still preserving all of the detailed information about that source for future use:

Finkelman, P. (2001). Slavery and the founders: race and liberty in the age of Jefferson (2nd ed.). Armonk, N.Y.: M.E. Sharpe.


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Where are my references stored?
Your database of references is stored on the RefWorks server. You can access them from anywhere by using your personal username and password

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I'm working on a group project. Can we share a RefWorks account?
Yes. RefWorks does not limit the number of accounts you create. Every account can have two types of access - full and read-only. RefWorks also offers an add-on module called RefShare that allows for sharing of a folder as well as a database.

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Can more than one person access my account at a time?
Yes, multiple users can access your account simultaneously.

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How can I import results of searches into RefWorks?
RefWorks uses filters to import records into your personal database. After you perform a search in an online data source, you would save the results as a text file (.txt). Many of the online data vendors can be imported into RefWorks. For a complete list of the import filters in RefWorks, click here.

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Can I export references directly from online databases to my RefWorks account?
Yes. Many databases allow results of your searches to be exported directly to RefWorks, so you don't have to download or e-mail them. For a complete list of data vendors with direct export to RefWorks, click here.

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If an import filter does not exist for the database I am using, who should I contact to see if one can be built?
RefWorks has a team of developers who build and update import filters. Send any requests to Support@refworks.com.

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What is Write-N-Cite and what does it do?
Write-n-Cite is a feature which allows you to access your references in RefWorks while working within Microsoft Word. Write-n-Cite allows you to insert citation placeholders and when you are ready to add a bibliography to the end of the document, Write-n-Cite will create a bibliography and properly format your in-text citations based upon only those references that have been inserted into your Word document.

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I'm a Mac user. Will Write-N-Cite work on my Mac?
Yes, there is a version of Write-N-Cite specifically for the Mac. You need to be running Mac OS 10.X version 3 or higher and you also need Word for Mac 98 or higher.

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Why doesn't Write-N-Cite work on my computer?
Write-N-Cite is only compatible with Windows PC users, using Microsoft Internet Explorer and running Microsoft Word 2000 or higher or Mac users using OS 10.X version 3 or higher and Word for Mac 98 or higher. Users with other operating systems, browsers or word processing software should use the One Line/Cite View feature which works very similarly to Write-N-Cite. See the online help in RefWorks or the RefWorks Tutorial for more information on Write-N-Cite or One Line/Cite View.

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I prefer to write my paper off line. Can I print out a list of references with RefIDs and how do I manually insert the citations in the text?
Yes. You can print a list of your references for use off-line. Detailed instructions are available in the RefWorks online help.

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What if my output (journal) style is not available?
You can request that RefWorks create an output style for you or if you have an urgent need, you can create your own output style using the Output Style Editor. Detailed instructions are available within RefWorks online help.

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How many references can I store in RefWorks? Is there a limit?
You may save an unlimited number of references within your RefWorks account.

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How many folders can I create in RefWorks? Is there a limit?
No. There is no limit to the number of folders you can create within your RefWorks account.

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How can I easily find duplicate records in my database and then remove them?
RefWorks offers two options for locating duplicates - exact match and close match. Both options can be found in the View/Duplicates area.

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Is there a limit to the data I can put in the notes and abstract fields?
The notes, abstract and user definable fields are limited to 1 gigabyte of information. Keep in mind that if you add large amounts of data to these fields it will take the program more time to display each reference and display search results.

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How do I back up my references?
RefWorks offers a backup and restore feature that allows you create a file you can save to your computer and then restore if necessary. RefWorks also backs up all servers several times daily. All data saved using the Service resides on RefWorks servers which are hosted at an off-site location that is monitored 24 hours a day 7 days a week. Data backups are performed on a regular basis and stored in a separate location. If you need to view or move your data, we recommend using the Export option in RefWorks.

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How do I import references from my EndNote database?
RefWorks can import data from many different bibliographic management programs. We provide detailed instructions in the online help for:
  • EndNote
  • Reference Manager
  • ProCite
  • Papyrus
  • Biblioscape
  • Citation


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Can I move my RefWorks database into another database program?
RefWorks offers several export options that you can use with other programs. These options are:
  • Bibliographic Software (EndNote, ProCite, Reference Manager).
  • BibTeX - RefWorks ID.
  • Citation List.
  • RefWorks Tagged Format.
  • Tab Delimited.
  • XML.


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What happens when I graduate or if I leave my University?
You can convert your University account to an individual subscription. RefWorks Technical Support can provide you with instructions on how to move your database. You can also export your reference data in several formats using one of RefWorks Export options.

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My institution subscribes to RefWorks. What happens to my data if they decide to cancel next year?
You will be notified prior to the cancellation. At that time, you can purchase an individual subscription to RefWorks or, if you prefer, you can export your entire database in a format that is compatible with other bibliographic software. You can also export the data in a delimited format to use in some other type of database program.

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How can I find out more about RefWorks?
The online help and tutorial are very useful. There is also a Quick Start Card you can download (you'll need Adobe Acrobat Reader to view this. Download this for free at http://www.adobe.com/products/acrobat/readstep2.html).
  • Access RefWorks Help
  • Access the RefWorks Tutorials
  • RefWorks Quick Start Guide


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